WHEN IS MY ORDER SHIPPING?
WHEN WILL I RECEIVE MY ITEM(S)?
WHERE ARE MY ITEMS COMING FROM?
WHY DIDN’T I RECEIVE A TRACKING NUMBER?
In some cases, in order to continue passing savings on to our customers, some of our products ship without a tracking number. However, your orders have a 100% delivery guarantee. So if for some reason you don’t receive your order within the time frame specified above, send us an email and we’ll issue either a refund or send a free replacement. If your tracking number shows that the order was delivered, but you claim to not have received it, we will offer a replacement (at our discretion, on a case to case basis)
WHY IS MY TRACKING NUMBER INVALID?
When shipping items from international suppliers, it takes several days for the tracking numbers to show up as valid in the USPS website.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
Products might be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving your products. However, we are trying our best to combine shipments whenever possible. If you have any other questions, send us an email and we will do our best to help you out